What our Customers are saying

Jason H.
Jason H.

"The accounting class to me was the most eye opening class I have taken with Jerkins Creative Consulting so far. I think a lot of owners and general managers believe their businesses are running to their highest potential by looking at some bottom line numbers. But, when you learn how to break down and dissect every part of your business and grade it against the standards Jerkins sets, it’s pretty eye opening what improvements you can find.

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Jennifer C.
Jennifer C.

“JCC is a valuable resource toward the development of our dealership and for my personal growth. Their professionalism gave me insight, better business practices and a professional resource in our industry.”

Keith B.
Keith B.

Video Testimonial - Click the picture to play video.

Keith has seen an increase in his Service Department, listen to him tell you what else has improved.

Josh R.
Josh R.

“I grew up in the dealership and these classes have helped me understand the different areas and it helped me see the big picture and how they should all work together.”

Brian S.
Brian S.

Video Testimonial - Click the picture to play video.

Chuck really enjoyed JCC Campus and is not afraid to tell you why!

Ben L.
Ben L.

Video Testimonial - Click the picture to play video.

Listen to how Ben talks about JCC and how learning the financials has really helped him.

Gavin G.
Gavin G.

“Understanding change will revolutionize your dealership. This course will open your eyes and give you a better understanding of your dealership as a whole.”

Chad B.
Chad B.

“The Dealer Candidate Course provides excellent and relevant information, spoken from the mouths of industry professionals with “real world” experience. The best course I’ve experienced.”

Zach M.
Zach M.

Video Testimonial - Click the picture to play video.

Listen to Zach talk about what the Aftermarket Leadership Course has done for him.

Aaron B.
Aaron B.

“The training and experiences along with the peer discussions are priceless.”

John D.
John D.

"Now I understand where the numbers come from for the equations, sure I knew what the bench marks were, and what percent we were at, but now I understand where the numbers come from to make up those percentages.  I learned a lot from the Service Manager Course - we are now working everyday to improve our policies and procedures in the Service Department...”

John M.
John M.

“This course will challenge you professionally and personally. After the first class you will swear they have been to your dealership. If you want to make changes to your dealership and to yourself personally, take this class.”

Jack D.
Jack D.

“We are really pleased with the results. The instructors and content are the highest quality and we get a great return on the investment.”

JCC Campus is the dealership’s or manufacturer’s way to become more profitable by providing educational opportunities to employees. Students learn to apply business principles to every facet of the equipment industry. The courses provide comprehensive training with a logical path. Each class builds on the one before creating accountability to ensure the students retain the knowledge and skills.

When business is good and sales are stable we tend to fall behind the learning curve and settle in to the current speed of business instead of adapting and pushing forward. Reinvention is essential when planning for long-term success of any business. Leading the pack for change requires rewarding innovative thinking and always being on the lookout for ways to improve.

More than ever before, selling equipment requires industry specific insights. Customers are smarter and have more information at their fingertips. There is more competition for your customers' business than ever before. A person selling equipment may only get one shot. It had better be the right approach. Check out our New addition to the JCC Campus offerings the Aspiring Sales Consultant® Course.

There are peer groups popping up all over. It’s like a new trend. Peer groups, also known as 20 groups, took root in the automobile world and today are showing up in every industry.

When JCC formed their version of a 20 group, known as North American Peer Group, the focus wasn’t simply bringing dealers into the fold. It was about selecting dealers who were progressive and prepared for the challenge.

 

By: Trent Hummel

I did it again. During our presentation on Marketing Used Iron at the Canada West Equipment Dealer Convention 2014, I shot my mouth off as I normally do. Some questioned my comment about our success in achieving a high turnover rate of used equipment.

For a few years now, during 2012 and 2013, customers have been eager to pre-purchase equipment. When this happens, salespeople have an easier job but don’t necessarily get to practice the art of pre-selling.

“When the customers are eager to pre-buy, salespeople don’t have to use selling strategies,” JCC Specialist Trent Hummel said. “It was so easy for so long that some salespeople have become order takers.”

JCC Account Manager Britny Hawk spends her days working with clients to find the right fit for their dealership’s educational needs. As a reader and lifelong learner, she feels fortunate to be working for an educational company.

Your goal was to hire a salesperson, but what you got was a marketing person. Sure, he’s got skills. He can design a great advertisement, keep up with your website and even run your company’s e-mail program, but he can’t close a sale.

JCC is interested in adding to our educator network. We are recruiting for educators who can train parts and service managers in progressive financial and operations management. We are also recruiting for educators who can train sales people and sales managers in single- and multi-store sales strategies.

Have you ever noticed that, when it’s time to visit the doctor, unless it’s an emergency, you can’t simply drop into his or her office unannounced?

The family doctor's been serving your family for over twenty-seven years. He’s got a busy, thriving practice, with multiple generations of dozens of families in your community coming to him to get treatment, advice, and support. But … you still have to make an appointment to go see him.

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