What our Customers are saying

Jay G.
Jay G.

Video Testimonial - Click the picture to play video.

Jay, JCC Campus Student from Livingston Machinery Company, explains how he plans to use what he's learned from the course on the job.
 

Donald E.
Donald E.

What I learned from JCC Campus Dealer Candidate Course: “Goal for this year? Turn over jobs to others in the correct manner – by empowering my managers to take the responsibility instead of running to me. Ask their opinion more and let them run with it. Then, reinforce their decision with praise.”

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Cameron W.
Cameron W.

“The content of the module falls close to the practices and culture we have been working to build in our dealership. I definitely gained some definition and ideas on how to improve myself and my dealership”

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John D.
John D.

"Now I understand where the numbers come from for the equations, sure I knew what the bench marks were, and what percent we were at, but now I understand where the numbers come from to make up those percentages.  I learned a lot from the Service Manager Course - we are now working everyday to improve our policies and procedures in the Service Department...”

Jennifer C.
Jennifer C.

“JCC is a valuable resource toward the development of our dealership and for my personal growth. Their professionalism gave me insight, better business practices and a professional resource in our industry.”

Aaron B.
Aaron B.

“The training and experiences along with the peer discussions are priceless.”

Jason H.
Jason H.

"The accounting class to me was the most eye opening class I have taken with Jerkins Creative Consulting so far. I think a lot of owners and general managers believe their businesses are running to their highest potential by looking at some bottom line numbers. But, when you learn how to break down and dissect every part of your business and grade it against the standards Jerkins sets, it’s pretty eye opening what improvements you can find.

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Brad B.
Brad B.

Video Testimonial - Click the picture to play video.

Brad Beaulieu is from Martin Implement in South Elgin, IL. Brad is a graduate of the Jerkins Creative Consulting course Aftermarket Leadership Parts. Watch Brad tell you why he chose to take our one of a kind course.

Nick W.
Nick W.

"I have been a member of the JCC family for over 10 years. By attending their meetings I now understand how to read financials, know what key factors to be watching each month that directly effect margin and expenses along with idea's in retaining good employee's. My goal is to do all I can to help Valley Implement and Irrigation to become a more profitable business and JCC services have helped me in doing this."

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Keith B.
Keith B.

Video Testimonial - Click the picture to play video.

Keith has seen an increase in his Service Department, listen to him tell you what else has improved.

Chad B.
Chad B.

“The Dealer Candidate Course provides excellent and relevant information, spoken from the mouths of industry professionals with “real world” experience. The best course I’ve experienced.”

Zach M.
Zach M.

Video Testimonial - Click the picture to play video.

Listen to Zach talk about what the Aftermarket Leadership Course has done for him.

Floyd Jerkins Named Keynote Presenter

A generation ago, the number of women working in the dealership was sparse. But due to dealership consolidation and a progressive business structure, more women than ever before are working, and assuming leadership roles in the dealership.

There was a time when the culture of the dealership was more a boys’ club. Women’s roles were primarily supportive in nature, holding jobs as secretaries and bookkeepers.

There are two questions every manager should be able to answer for his Dealer. In the classroom, JCC Specialist Mark Huenemann teaches that simple, but deliberate, planning is necessary for long-term success.

1. “The first thing a manager should be able to answer is, ‘If the dealership had to cut expenses significantly, where should cuts be made?’” Huenemann asks his students.

No matter the size of your business, growing and thriving is difficult if your banker doesn’t understand the intricacies of equipment dealerships. For Dealers, getting access to funds can sometimes seem like an obstacle course.

What at one time was a simple phone call or handshake has turned into a game of numbers. Whether you’re a long-time generational customer or a new customer, banks have, with good cause, tightened their lending practices.

As the industry continues to consolidate and make significant technological advances, aging Parts and Service people are leaving the dealership fold. Upon their exit they take with them their walking encyclopedia of knowledge and skill set.

“Sales and Service tech go to training, but sometimes it’s the Parts tech who is left out,” JCC Specialist Larry Cole said. “Often the least trained people in the dealership are the Parts Department.”

64% of mobile phone time is spent on Apps. Consumers are more likely to make a large purchase with a company with a 24/7 support system available.

Don’t miss out on opportunities for sales because you are behind the times. JCC specializes in creating Your App to help your business provide the next level of customer service.

To learn more about Your App at http://www.jccservices.com/videos-a-apps/features.

Check out the current agriculture equipment dealership market and business conditions. Knowing where the industry is at and what to expect in the future allows your team to plan for dealership stability. Use market condition surveys as part of your peer discussions and align your business to overcome and remain successful in times of uncertainty. Prepare your staff to take on the uncertain economic future through training programs to protect your dealership.

JCC Campus is the dealership’s or manufacturer’s way to become more profitable by providing educational opportunities to employees. Students learn to apply business principles to every facet of the equipment industry. The courses provide comprehensive training with a logical path. Each class builds on the one before creating accountability to ensure the students retain the knowledge and skills.

There are peer groups popping up all over. It’s like a new trend. Peer groups, also known as 20 groups, took root in the automobile world and today are showing up in every industry.

When JCC formed their version of a 20 group, known as North American Peer Group, the focus wasn’t simply bringing dealers into the fold. It was about selecting dealers who were progressive and prepared for the challenge.

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